pde88's Privacy Policy

1 Introduction & Purpose of This Policy

pde88 is a trusted online gaming and sports betting platform, committed to providing a safe and enjoyable experience for users in Bangladesh. This Privacy Policy ("Policy") tells you what kinds of personal information we collect, why we collect it, how we use it, and how we keep it secure.

By using our website and services, you agree to the terms described in this Policy. Please read it carefully. If you do not agree with any part of it, please refrain from using our services.

2 Information We Collect

pde88 collects the following types of information to provide you with a secure and personalised experience:

2.1 Information You Provide Directly

When you create an account or use our services, we collect:

• Name, email address, and contact details
• Date of birth (for age verification — only users aged 21+ are permitted)
• Identity verification documents (where required)
• Payment information for deposits and withdrawals (e.g., bKash, Nagad, Rocket account numbers)
• Messages and communication records you send to customer support

2.2 Automatically Collected Information

Some information is collected automatically while you browse our platform:

• IP address and device type
• Browser information and operating system
• Pages you visit, click patterns, and duration of use
• Information collected through cookies and similar tracking technologies
• Login session and security-related log data

2.3 Transaction Information

Your deposit, withdrawal, betting activity, and bonus usage history are stored securely in our systems.

3 Purpose of Using Your Information

pde88 uses your information for the following lawful purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To run gaming, betting, and payment services smoothly.
• Identity & Age Verification: To ensure that only individuals aged 21 or above use our platform.
• Security & Fraud Prevention: To ensure account security and prevent unauthorised access and fraudulent activity.
• Customer Support: To resolve your questions, complaints, and requests.
• Service Improvement: To improve the experience, functionality, and security of our platform.
• Legal Obligations: To comply with applicable laws and regulations.
• Responsible Gaming: To identify gaming addiction and provide necessary support to users.

4 Cookie Policy

pde88 uses cookies and similar technologies that improve your browsing experience and help the platform run smoothly.

4.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform — including login sessions and security verification.
• Functional Cookies: To remember your preferences, language settings, and user experience.
• Analytics Cookies: To understand how users interact with our site — no personal identity is revealed.

4.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may prevent some features of pde88 from working correctly.

5 Data Storage & Security

pde88 follows industry-standard technology and processes to protect your personal information:

• SSL encryption is used for all data transfers.
• Sensitive information (such as passwords) is stored in encrypted form — never as plain text.
• Firewalls and access controls are active to prevent unauthorised access.
• Regular security monitoring is conducted to detect suspicious activity.
• Access to data is restricted only to staff who need it to deliver services.

5.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for as long as required to meet legal obligations, resolve disputes, or fulfil the terms of our agreements.

6 Sharing Information with Third Parties

pde88 does not sell or rent your personal information. However, certain information may be shared in the following limited circumstances:

• Payment Processing: The minimum necessary information is shared with authorised payment partners such as bKash, Nagad, and Rocket to complete transactions.
• Service Providers: Trusted providers engaged for hosting, security, and technical support — who operate under our instructions and are bound by strict confidentiality agreements.
• Legal Obligations: Based on court orders, legal proceedings, or requirements from regulatory authorities.
• Fraud Prevention: With relevant authorities to prevent money laundering, fraud, or other illegal activity.

No third party may use your information beyond our instructions, and data protection agreements with them remain in force.

7 International Data Transfers

In the course of operating pde88's services, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that data transfers are conducted in accordance with applicable law and under appropriate safeguards.

SSL encryption and industry-standard security protocols are maintained across all our data centres and processing infrastructure.

8 Your Rights

pde88 respects your rights regarding your information. You may exercise the following rights:

• Access: The right to know what information we hold about you and to receive a copy of it.
• Rectification: The right to correct incomplete or inaccurate information.
• Erasure: The right to request deletion of your information in certain circumstances — though some data may need to be retained to meet legal obligations.
• Objection: The right to object to the use of your information for specific purposes.
• Portability: The right to receive your information in a structured format in certain circumstances.
• Withdraw Consent: The right to withdraw your consent at any time — this will not affect the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, email us at [email protected]. We will respond to your request within a reasonable time.

9 Protection of Minors

pde88 strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

If we receive credible information that a minor is using our platform, we will immediately close that account and delete the associated information.

10 Response to Data Breaches

In the event of a data security breach, pde88 will take the following steps:

• Our security team will begin an investigation as soon as the incident is identified.
• If the breach creates a risk to users' information, affected users will be notified within a reasonable time.
• The cause of the breach will be identified and immediate corrective action will be taken.
• Security measures will be further strengthened to prevent the same type of incident in the future.

11 Policy Changes & Updates

pde88 may update this Privacy Policy from time to time — to keep pace with legal changes, technological developments, or changes to our services. If significant changes are made to the Policy, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be updated.
• Registered users will be notified of important changes by email.

Continued use of our services after an update will be taken as your agreement to the revised Policy. We therefore recommend reviewing this page regularly.

12 Other Policies & Related Information

This Privacy Policy is linked to pde88's other policies. Please read the pages below for more details:

• Terms & Conditions — The overall terms governing use of our services.
• Responsible Gaming — Safe gaming habits and self-protection tools.
• About Us — Learn more about pde88.
• FAQ — Answers to common questions.